Our Coivd-19 Response

GRANT & GLASS OPTICIANS

COMPLETE LOCAL EYECARE



Following the government announcement of the second national lockdown, we would like to update you on how this affects our practice. 

 

 At present, we are able to offer urgent, emergency and routine eyecare. If you already have an appointment booked with us, please keep your appointment as we will notify you if there are any changes. Our dispensing opticians will be able to dispense spectacles as well as carry out adjustments and minor repairs. All these services are available by appointment only. Please do not come down to the practice without calling to make an appointment first.  Should you require a repeat order of contact lenses we are able order these to be delivered directly to you from the supplier. 

We would like to reassure you that we continue with the stringent measures we have put in place to ensure everyone’s safety. Our staff will be wearing the relevant PPE during your visit. We have put up perspex screens and barriers in various parts of the practice and replaced some furnishings so that they are easily sanitised. We have introduced longer appointments with intervals between each patient to allow us to disinfect our equipment and the consulting room. We do ask you to please adhere to the new protocols introduced. We require you to wear a mask when visiting the practice. On arrival we will be taking your temperature. We will also expect you to please use the hand sanitizer when you arrive and whenever you are asked to during your visit. Please follow the sticker guides in the practice to ensure that you are never less than 2 metres apart from anyone else.  

 

In the interests of protecting our patients and staff we are only allowing the patient to come in alone except in the case of a minor or a patient requiring an interpreter or carer. Please don’t bring in siblings or other family members as they will be turned away and asked to stay outside. This helps us limit the number of people on the premises at any given time thereby protecting everyone. 


 This pandemic is an ever-changing situation where some of our routine services have been altered. We constantly review what services we are able provide under the guidance of the health authorities and our professional bodies.  






Our opening hours are Monday to Friday 9.00am to 5.30pm. Closed on weekends.

Should you have any questions, please do call or email the practice.

Please ring the practice on 01923 858 222 and if we cannot take your call, leave a message and we will get back to you at the earliest convenience.  

 

Stay well and stay safe.

 

Grant and Glass Opticians